Tuesday, April 15, 2008

Novotel Bangkok on Siam Square

Is this a good Hotel?
YOU DECIDE......................


Comments by others:
1)
This is such a wonderful hotel with such lovely staff it is such a shame that this hotel seems to have a cockroach problem. On 2 occasions I saw cockroaches walking around the food area in the buffet. I remember I stayed here 2 years ago too and saw one but thought it was a one off thing, but this time it confirmed they have a problem. These are not the big ones but those small german ones and they say if you see one that means there are hundreds of them. Because of this we will have to stay elsewhere which is a real letdown because it is quite a good hotel with wonderful staff but this really needs to be looked at by management ASAP as I have seen another reviewer found them in their room. Novotel please sort it out.

2)
Just came from Thailand after spending 3 weeks in Bangkok on business. I stayed at the Novotel in Siam Square as it is a very central location close to the business district, Siam BTS station, shopping and entertainment venues and most major highway routes. The location is good but this hotel has some serious issues in the food hygiene department. The breakfast and lunch buffets are quite comprehensive with something to suit all tastes but I was very put off by having to compete with the 'creepy crawly' cockroaches at the buffet so after that experience I ordered 'A la Carte from the Chinese restuarant which has a good dim sum menu. I showed two different staff members the cockroaches on the sushi and on the cold meats at the buffets but they didn't seem to bothered and shrugged it off. The Chinese restuarant is a much more professional outfit although I was disappointed to see more cockroaches there too. This hotel needs an exterminator bad. If you see 6 or 7 roaches crawling around, you know there are so many more 'behind the scenes'. The hotel has a nightclub. As a woman I felt uncomfortable with the open 'flesh trade'. A lot of single men and working girls. The pool is small in this hotel, but the spa is good. The girls at the spa were very helpful and welcoming. Would I go back? I would if they dealt with the bug infestation and cleaned up the place. Location is really good. By all means stay there but skip the food and club is really "men only".

3)
One of the best 4* Hotels with great location and offers an Azazing breakfast!. Right in the heart of the shopping district with 6 storey malls airconditioned malls and plenty of food outlets in this buzzing part of Bangkok. Although a popular place for teenagers to hang out and date! the Hotel itself offerd good size rooms with good room facilities and one of the biggest TV's I have seen in a hotel room. The decor could do with an update and as we found out that during our stay , the Hotel was undergoing renovation. As indicated by a tripadvisor review , we too were put up in the 7th floor and realised only in the secind day that there was loads of noise and were told the Hotel was undergoing renovations. I complained to the Hotel manager that the should clearly state this on their website or agencies and it was not known to us. Although work was supposed to stop at 6P.M , we could hear noises till 9 P.M as they admitted they were trying ti rush the work and despite several complains the noise did not stop and we could not be ask to pack and unpack for another floor for an extra night so instead we were given the room for an extra hald day at no extra charge. Staff were extremly friendly and great lift service with a pleasant tasty breakfast with great variety. The lobby area was very busy and this was expected with the size of the Hotel. With renovations I can expect this Hotel to to stand out even more than it current does. We also found the massage and beauty centre offered inside the Hotel to be of a very high standard and worth the price. We went to the top most floor to get a view of Bangkok and the floors at the top are really exclusive with muich better decor - I guess these were the executive rooms. I would highly recommend this Hotel for a short stay in Bangkok. Half a hour drive via the expressway from the airport.

Some Pic :



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